Returns & Refunds
We want you to love your Prism Mist! If you're not completely satisfied, we're here to help.
Return Window: 7 days from delivery date
Condition: Product must be unused, in original packaging with all accessories
Process: Email hello@prismspray.com with your order number and reason for return
Refunds:
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Refunds are processed within 5-7 business days after we receive the returned product
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Original shipping charges are non-refundable
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Return shipping costs are the customer's responsibility unless the product is defective
Non-Returnable Items:
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Products damaged due to misuse
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Items without original packaging
Exchanges:
We're happy to exchange for a different colour if available. Contact us for assistance.
For any questions, reach us at hello@prismspray.com.
